Terms & Conditions
Acceptance of Terms
By visiting oneness.health, creating an account, or completing a purchase, you confirm that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy. These terms apply to all visitors, customers, and users of the website.
If you are purchasing on behalf of a business or organization, you represent that you have authority to bind that entity to these terms.
About Our Products
Oneness Natural Health offers a wide range of wellness products, including but not limited to:
- Natural herbs and botanical supplements
- Ayurvedic health and wellness formulations
- Body and facial creams and topical wellness products
- General health and nutritional supplements
All products are offered for general wellness purposes only. We make no medical claims. See Section 6 for our full FDA disclaimer.
Ordering & Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed for resale without prior agreement.
- Prices are listed in USD and are subject to change without notice.
- Payment is processed securely when an order is placed.
- We accept major credit and debit cards through our payment processor.
- Sales tax is applied where required by law.
- You will receive an order confirmation email after successful placement.
If your payment is declined or we are unable to verify your information, your order may be cancelled. We are not responsible for fees or charges imposed by your bank or card issuer.
Shipping & Delivery
We ship to eligible addresses within the United States and Canada. Shipping times are estimates only and are not guaranteed.
- Orders are typically processed within 1–2 business days.
- Domestic U.S. delivery generally takes 3–7 business days.
- Canada delivery generally takes 7–14 business days; customs fees, import duties, brokerage fees, and taxes are the customer’s responsibility.
- We are not responsible for delays caused by carriers, weather, customs, or circumstances beyond our reasonable control.
- Risk of loss passes to the customer upon handoff to the carrier, except where prohibited by law.
If your package is lost in transit, please review our Refund & Return Policy for information about lost shipments.
Returns & Refunds
Our full Refund & Return Policy is available separately on our website and is incorporated into these Terms by reference. Key points include:
- A 30-day return window from the date of purchase
- Returned products must be unopened and sealed
- Approved refunds are issued to the original payment method
- Discounted or promotional items may be final sale where stated
Please review our complete Refund & Return Policy before purchasing.
FDA Disclaimer
⚠️ These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this website, including product descriptions, educational content, and customer testimonials, is for informational purposes only and does not constitute medical advice.
Always consult a qualified healthcare professional before using any supplement, herbal product, or wellness product, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Limitation of Liability
To the fullest extent permitted by applicable law, Oneness Natural Health, its owners, employees, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use or inability to use our products or website
- Adverse reactions or health outcomes related to product use
- Unauthorized access to or alteration of your data
- Shipping delays, lost packages, or carrier errors
- Errors or omissions in product descriptions or website content
Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the specific product or products giving rise to the claim, except where applicable law requires otherwise.
Intellectual Property
All content on oneness.health, including text, images, logos, product photography, graphics, and brand elements, is the property of Oneness Natural Health or its licensors and is protected by applicable copyright and trademark law.
You may not reproduce, distribute, modify, or use website content for commercial purposes without prior written consent.
Privacy
Our Privacy Policy explains how we collect, use, and protect personal information. By using our website, you consent to the data practices described in that policy.
We use reasonable security measures to protect personal information, although no online system can be guaranteed completely secure.
Dispute Resolution & Arbitration
⚠️ Please read this section carefully. It affects your legal rights.
Any dispute, claim, or controversy arising out of or relating to these Terms, our products, or use of our website shall be resolved through binding individual arbitration rather than in court, except where prohibited by law or as otherwise provided below.
- Informal Resolution First: Before initiating arbitration, you agree to contact us in writing and allow 30 days to attempt to resolve the dispute informally.
- Arbitration Process: If informal resolution is unsuccessful, arbitration shall be conducted by a mutually agreed-upon arbitration service under its then-current rules. Arbitration may take place in California or by remote hearing.
- Costs: Each party shall bear its own attorneys’ fees and costs, except where prohibited by law or otherwise required by the arbitrator.
- Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent unauthorized use of intellectual property or other irreparable harm.
Class Action Waiver
🚫 You and Oneness Natural Health each waive the right to participate in a class-action lawsuit or class-wide arbitration. Claims must be brought in an individual capacity only and not as a plaintiff or member of a purported class or representative proceeding. If this waiver is found unenforceable, the arbitration agreement in Section 10 shall be void to the extent required by applicable law.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.
To the extent a dispute is not subject to arbitration, you consent to the jurisdiction of the applicable state and federal courts located in California.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. When changes are made, we will update the effective date shown at the top of this page.
Continued use of our website or services after updated Terms are posted constitutes acceptance of those changes. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests regarding these Terms & Conditions, contact us using one of the options below: